Below are some of the most Frequently Asked Questions. However, if these don’t cover what you are looking for, please feel free to get in touch.
How do I book a session?
You can book a session in one of three ways:
- Send us a message via our Contact page
- Email bookings@velocity.aero
- Call 03333 031351.
Please contact us before purchasing if you're looking for a specific date and time to ensure that it is available.
Do I have to pay extra if I bring a guest?
No, there's no extra charge to bring guests to your session. We have space for three people to watch from within the simulator itself.
Additionally, we have a reception area with a live video feed from the simulator and a tea and coffee-making station.
Are there any age restrictions for participation?
Children under the age of 12 can't participate due to the nature of the Simulator. A parent or guardian must accompany children under the age of 18.
Is there step-free access to the cockpit?
No, the Simulator doesn't have step-free access. Contact us if you have any questions about access and mobility.
Do I need any experience to participate?
No experience is necessary. Our instructors will provide a fun and engaging experience for everyone, regardless of skill and experience level.
Can I have a gift certificate with the recipient's name on it?
Yes! Contact us via phone or email if you've already purchased a session, and we'll arrange for an e-Voucher or physical gift certificate to be sent to you at no extra cost.
If you haven't purchased yet, simply add the name you would like on the voucher to the order in the notes section, at checkout.
Does the Simulator move?
We have a Fixed Based 737 Simulator, which does not physically move during a session. However, due to the nature of our 4K 220-degree visual system and the dynamic sound environment, our customers often feel like they are actually flying.
Where are you located?
You can find us at Unit F4 within Churcham Business Park (GL2 8AX) just outside of Gloucester.